Flagship Product

The smarter way to manage
lost property at your school

FoundNow connects parents and staff in one workflow: label items, scan when found, and verify collection with a full audit trail.

87%
Average item return rate (example)
<2d
Typical time from found to collected
60%
Reduction in admin time spent on lost property
15min
Average staff onboarding time per user

Figures are illustrative examples based on early usage feedback. Actual results vary.

The Workflow

Found → Awaiting Collection → Collected

Every item follows one clear path from discovery to verified return.

Labelling — Items get their identity

Before school year

Parents add QR labels to everyday school items once. Each label links directly to the right family profile.

Waterproof labels Iron-on option Linked to parent profile No name written on item

Found — Scan and log

Staff action

When an item is found, staff scan the QR code, set the storage location, and log it in under 30 seconds.

Admin app (iOS & Android) Storage bay selection <30 second scan

Stored — Tracked in the system

Automatic

The item is tracked in-system and the parent is notified immediately with where to collect it.

Instant push notification Storage location tracked Follow-up reminders configurable

Claimed & Collected — Loop closed

Complete

At pickup, the parent presents a one-time claim QR. Staff scan, verify, and close the item with a complete audit record.

One-time claim QR Staff verification scan Full audit trail
Who It's For

Built for everyone at the school

Each school role gets the right tools without extra complexity.

Principals & Heads
See the big picture. Access metrics, track return rates, and use data to improve school operations and demonstrate value to parents.
Dashboard & reporting
Parent satisfaction insights
Policy-level visibility
Admin Staff
Manage found items, track storage locations, send reminders, and handle the day-to-day flow of lost property without the chaos.
Simple admin app
Storage bay management
Collection verification
Operations & Bursars
Reduce costs tied to replacement uniforms and gear. Track financial impact of items returned vs. lost, and present the data to school leadership.
Return rate tracking
Unclaimed item reports
Peak loss period data
IT Coordinators
Simple setup. No on-premise infrastructure. Cloud-hosted, mobile-first, and designed to require minimal IT support after initial onboarding.
Cloud-hosted, no servers
iOS & Android apps
Minimal IT overhead
Features

Core capabilities for daily school operations

Built to reduce lost-property admin load while improving return rates.

QR Smart Labels

Durable, wash-safe QR labels linked to a parent's profile. Available as iron-on patches or adhesive stickers in multiple sizes for different items.

Instant Parent Notifications

The moment a staff member logs a found item, the parent gets a push notification. No more checking notice boards or waiting for a phone call.

Storage Location Tracking

Staff assign items to named storage bays (e.g. "Admin Office Bay 3") when logging. Everyone knows exactly where an item is — no hunting around.

Claim QR Verification

Parents generate a one-time claim QR in the parent app. Staff scan it at collection to verify identity and close out the item — clean, secure, and paperless.

Admin Tracking View

Admin staff can see found items, storage locations, status changes, and pending collections in one clear operational view.

Metrics & Reporting

Track items found per day, return rate, average time-to-collect, unclaimed item counts, and peak loss periods. Data management can actually use.

Automated Reminders

Configure automatic follow-up notifications to parents if an item hasn't been claimed after a set number of days. Reduce unclaimed item backlogs without manual effort.

Secure & POPIA-Aware

Built on Firebase (Google Cloud managed services) with encryption in transit and at rest, plus role-based access controls. Designed with POPIA-aligned practices.

Mobile-First Design

The Admin App and Parent App are designed for real-world use on a smartphone — no desktop required. Works on entry-level Android devices.

App Preview

See FoundNow in real app screens

Real product screens from the parent app workflow.

FoundNow parent app home screen with a found item alert and recently found section
Found item alert
FoundNow my items screen showing registered school items and ownership status tags
My items list
FoundNow order stickers screen showing sticker selection, customization, and pack options
Order stickers flow
Dashboard Example

What management actually sees

A live operational view for leadership and admin teams.

Items Found This Week
Live count with breakdown by grade
34
Return Rate
Items claimed & collected vs. total found
87%
Average Time to Collect
From scan to collection event
2.1d
Unclaimed Items (7+ days)
Requiring follow-up or disposal decision
5

Download FoundNow

Available on iOS and Android.

Download on the App Store Get it on Google Play
FAQ

Frequently asked questions

Quick answers for school teams and parents.

FoundNow Parent App and FoundNow Admin App are currently free to download. QR sticker packs are ordered in-app as a separate consumable. If a school needs a formal platform/support licensing model, NextIQ can scope options per school.
Setup is phased based on school size and readiness. Standard onboarding includes school enablement, admin-user provisioning, parent communication templates, and quick staff onboarding.
The FoundNow parent app is free to download and use. Parents pay for the smart label packs (a once-off cost at the start of the year). Schools can choose to subsidise labels or pass the cost to parents — we support both models.
The Admin App runs on any Android or iOS smartphone. It's designed to work well on entry-level devices that are commonly used by school staff in South Africa. Staff need a camera to scan QR codes and an internet connection (Wi-Fi or mobile data).
In addition to push notifications, FoundNow can also notify parents by SMS (optional add-on). The school admin team can check item status in the Admin App and assist a parent manually if needed.
Yes. FoundNow uses Firebase (Google Cloud managed services) with TLS/HTTPS encryption in transit, encryption at rest, and role-based access controls so users only see relevant data. The platform follows POPIA-aligned privacy practices.
Yes. FoundNow is built to scale. Our infrastructure handles large volumes of items, users, and notifications without performance issues. Schools with 500 to 2,000+ learners are within our target market. Contact us to discuss your specific requirements.
Labels purchased each year remain active for that year and can be transferred to new items the following year. Parent profiles carry over automatically. New students can be onboarded at the start of each year. Annual renewals include updated label packs for new learners.
Yes. School deployments include ongoing technical support via email and WhatsApp during business hours, plus onboarding updates, refresher guides, and platform updates.